What We Collect and Why We Collect It
When you create an account, we collect the details you submit — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal creates a transaction record tied to your account wallet; we keep this to
-
1
process payments accurately and to respond if a transfer query arises. We also collect device identifiers and session data automatically when you use our mobile interface. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal information to
-
2
third parties. Data shared with payment processors — such as the mobile wallet services you use — is limited to what those processors need to complete your transaction. If you contact support, the content of that exchange is stored and linked to your account for follow-up
-
3
purposes. We retain your data for as long as your account remains active and for a period thereafter as required by applicable regulations in eligible regions. Your right to access, correct, or request deletion of your data is described further in this policy, and availability of
-
4
those rights depends on your local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.